Privacy Policy

EyeDentiFire (Pty) Ltd ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Personal Information

We may collect personal information that you provide to us, including but not limited to:

• •Name and contact information (email address, phone number, physical address)
• •Company name and business information
• •Property details and service requirements
• •Payment and billing information

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• •IP address and browser type
• •Operating system and device information
• •Pages visited and time spent on our website
• •Referring website addresses

We use the information we collect to:

• •Provide, maintain, and improve our services
• •Process your requests and respond to inquiries
• •Schedule installations, inspections, and maintenance services
• •Send you service updates, safety alerts, and important information
• •Process payments and manage billing
• •Comply with legal obligations and industry regulations
• •Improve our website and user experience

Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• •Service Providers: With trusted third-party vendors who assist us in operating our business
• •Legal Requirements: When required by law or to protect our rights and safety
• •Business Transfers: In connection with a merger, acquisition, or sale of assets
• •With Your Consent: When you have given us explicit permission

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Privacy Rights

Under the Protection of Personal Information Act (POPIA), you have the right to:

• •Access your personal information
• •Correct inaccurate or incomplete information
• •Request deletion of your personal information
• •Object to processing of your information
• •Withdraw consent at any time

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.